Customize the widget
Configure the widget avatar, color, position, languages, copy, and branding
Open Integrations → Widget and scroll past the compact install section to the appearance form. The live preview reflects the language and copy you are currently editing.
Support avatar
Upload a JPEG, PNG, or WebP image smaller than 2 MB to replace the default bot avatar. The upload is saved as soon as it completes and is used as the support identity in the installed widget. If no custom image is set, the widget uses its default bot avatar.
Color
Choose one of the six available presets:
| Preset | Value |
|---|---|
| Teal | #0f766e |
| Emerald | #0fa56e |
| Sapphire | #4f6ef7 |
| Vibrant orange | #f97316 |
| Violet | #8b5cf6 |
| Ink black | #1a1d23 |
The selected color is used for the launcher and primary visitor interface elements.
Position
Place the widget in either the bottom right or bottom left corner of the page.
Languages
The widget supports:
- English (
en) - Chinese (
zh) - Spanish (
es)
English is always enabled and cannot be removed. You can add or remove Chinese and Spanish from the language controls.
For a visitor, the widget compares the browser’s preferred languages with the languages you enabled. It uses the first match and falls back to English when there is no match.
Copy for each language
Select a language tag, then configure that language’s:
- Assistant name
- Greeting title
- Greeting subtitle
- Suggested questions, one per line
- Input placeholder
These fields are stored separately for each enabled language. Changing the Chinese copy, for example, does not change the English or Spanish copy.
Branding
The Show Bubblo badge setting controls the Bubblo badge in the installed widget. A Pro organization can turn the badge off; on other plans it remains on. See Billing and usage for plan capabilities.
The avatar upload is saved independently. For color, position, languages, copy, and branding, select Save changes at the bottom of the form. Then reload the installed site to verify the result. If an older configuration remains visible, see Appearance changes look stale.